Common questions
How do I find my shade?+
Use our Shade Finder — upload a selfie or answer a few questions and we'll match one of 41 SUPERCOVER shades. If you'd rather try before you commit, the Foundation Trial Kit gives you three shades to sample at home.
What coverage does SUPERCOVER give?+
Buildable full coverage. One layer for a natural, real-skin finish; build for HD, camera-ready coverage that conceals scars, vitiligo, tattoos and pigmentation without looking heavy.
Is it suitable for sensitive skin?+
Our formulas are developed with skin-kind ingredients and are trusted by the British Association of Skin Camouflage for covering burns, scars and vitiligo. If you have specific concerns, we recommend patch-testing first.
How long does delivery take?+
Standard UK delivery is 2–4 working days. Next-day is available on orders placed before 12pm Mon–Fri. Free tracked delivery on UK orders over £60. See our Delivery page for full details.
Can I return an opened product?+
For hygiene reasons we can only accept opened products if they're faulty. Unused items can be returned within 14 days in their original packaging. See our Returns page.
Do you ship internationally?+
Not yet from this site. If you're outside the UK and would like to order, please contact us and we'll see how we can help.
How do I contact customer service?+
Use our contact form at supercover.co.uk/contact, we aim to reply within one working day.
Still stuck? Use our contact form or head to the Shade Finder.